Cowrie (Software)

CowrieASSiST

about Images & Metaphors

�Your most unhappy customers are your greatest source of learning.�
- Bill Gates .

CowrieAssist is a helpdesk system for anyone from small companies to large enterprises.

It is so flexible you can make it do just about anything you need it to do.

If your business needs a means for help ticket submission and tracking, and if you need to be able to assign tickets to staff, as well as alert staff and clients, you should get CowrieAssist.

CowrieAssist solves a very complex problem (one that any service based enterprise will understand) - that of keeping track of help tickets and customer requests. This enables the consultancy to focus on solving the problems of their clients instead of worrying about client requests falling through the cracks and leading to unhappy (or lost) clients.

Standout features

Simple installation
Ticket submission by either email or Web-interface
Auto response
Template replies
Attachment support
Internal notes
Knowledge base
Role-based access
Assign and transfer tickets to staff

No matter the size of your company, if you are looking for an outstanding help desk system, look no further than CowrieAssist. Finding a better system will be a challenge.

Get CowrieASSiST now.

 

 

 


Current Project(s)


Stepps Consulting / FestiveGrills site Upgrade/